Tell us what you think
We are always eager to hear your feedback and experiences with our product. This feedback assists us to improve our service and provide a better service to our customers.
Please e-mail your responses to testimonial@accessphonecards.com.au
Welcome to the testimonial section of our webpage.
Everyday we come across satisfied customers and retailers who consider our products a cut above the rest. We would like to share some of their stories with you as well as give you the opportunity to tell us why you think our phonecards are Australia's number one.
Here's how some of our retail partners feel about our products:
"We love The Aussie Phonecard, the rates are very good and they give our customers great value for money. The card performs very well for our customers and the support from the team at Access is fantastic, since we decided to make Aussie our number one selling card, phonecard sales have actually increased, my staff & I highly recommend Aussie".
Denis Lee - NewsXpress, Surfers Paradise
Denis Lee - NewsXpress, Surfers Paradise
"Getting in contact some time ago with Aussie phonecards was a real eye-opener, as we came to realise all the hidden fees and charges common in the phonecard industry. The innovative comparison book created by the team at Access Phonecards proved to be a great help to our customers helping them to understand how other calling card providers in Australia mislead, where cards loudly proclaim a mountain of minutes, while under the surface stripping the card of value by means of account keeping fees, disconnection fees, variable minute billing blocks. When the support staff at Access provided us copies of the terms and conditions to all the main cards recently, our Aussie and Early Bird cards have gone from being the top 5 in the shop to number 1.
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Thomas P. Fischer - Mount Waverley Lotto, Victoria
Thomas P. Fischer - Mount Waverley Lotto, Victoria
Here's how some of our customers feel about our products:
Posted on: 14/12/2010
" Give your staff one of those bonus 25%s, they are really great customer service people. Very patient and helpful. Good at explaining "plans". Thanks you deserve to take the rest of the day off! "
Jen - Newcastle
" Give your staff one of those bonus 25%s, they are really great customer service people. Very patient and helpful. Good at explaining "plans". Thanks you deserve to take the rest of the day off! "
Jen - Newcastle
Posted on: 29/11/2010
" Thanks for your quick response to my email. I was impressed by your kindness and excellent manners and by the way you handled my query about the early bird phone card. Thank you again and I look forward to using my early bird phone card. "
Marlene - Sydney
" Thanks for your quick response to my email. I was impressed by your kindness and excellent manners and by the way you handled my query about the early bird phone card. Thank you again and I look forward to using my early bird phone card. "
Marlene - Sydney
Posted on: 25/11/2010
" I have a card which I am using to ring the UK almost daily and am delighted with it. I shall continue to 'sing your praises' to all and sundry. "
David - Perth
" I have a card which I am using to ring the UK almost daily and am delighted with it. I shall continue to 'sing your praises' to all and sundry. "
David - Perth
Posted on: 20/10/2010
" Thank you so much for your detailed explanation and response to my query. I have to let you know that your customer service has been exceptionally awesome. "
Fran - Newrybar
" Thank you so much for your detailed explanation and response to my query. I have to let you know that your customer service has been exceptionally awesome. "
Fran - Newrybar
Posted on: 07/08/2010
" I am a student in the University of Western Sydney and I call my family in Jordan every Sunday, Early Bird is the best card I have ever tried, they offered to me in the shop as a good card, since I start using it I am now buying it all the time, honestly it is a good card, I like the idea of checking the usage over the internet.thanks for this great service. "
Youssef - Greenacre
" I am a student in the University of Western Sydney and I call my family in Jordan every Sunday, Early Bird is the best card I have ever tried, they offered to me in the shop as a good card, since I start using it I am now buying it all the time, honestly it is a good card, I like the idea of checking the usage over the internet.thanks for this great service. "
Youssef - Greenacre
Posted on: 19/08/2010
" The Aussie phonecard is great. \"NO HIDDEN FEES\"! First class phone assistance (based in Australia) You get exactly what you pay for! We phone europe weekly, easy connection, quality sound. "
Paul - Melbourne
" The Aussie phonecard is great. \"NO HIDDEN FEES\"! First class phone assistance (based in Australia) You get exactly what you pay for! We phone europe weekly, easy connection, quality sound. "
Paul - Melbourne
Posted on: 13/07/2010
" For around 8 years now I have called three countries on a regular basis... Italy, Brazil and Uganda. Previously I had tried just about every phone card listed by google and without exception all of them failed badly, mainly because of horrific hidden costs and poor reception. Then my newsagent told me about Aussie Card and suggested I try it, Well, four years later I will never change my Aussie Card. Calls to each of the three countries I call are loud and crystal clear and the costs are not only easily the best I have experienced, Aussie Cards give you EXACTLY what they say. This is a great company. Telephone service, if required, is super fast and wonderfully co-operative. Don\'t waste your time and money fishing around for phone card deals - just go straight to Aussie a great Australian company. "
Noel - Surfers Paradise
" For around 8 years now I have called three countries on a regular basis... Italy, Brazil and Uganda. Previously I had tried just about every phone card listed by google and without exception all of them failed badly, mainly because of horrific hidden costs and poor reception. Then my newsagent told me about Aussie Card and suggested I try it, Well, four years later I will never change my Aussie Card. Calls to each of the three countries I call are loud and crystal clear and the costs are not only easily the best I have experienced, Aussie Cards give you EXACTLY what they say. This is a great company. Telephone service, if required, is super fast and wonderfully co-operative. Don\'t waste your time and money fishing around for phone card deals - just go straight to Aussie a great Australian company. "
Noel - Surfers Paradise
Posted on: 29/05/2010
" I must say to your management that you have the best phone card in Australia, my family has been using cards from another company for at least 4 years so we must have spent a fortune over the years, what a shame we didn't find your card sooner. Staying in close contact with our family is most important to us and with your low rates and clear quality lines it is easy to do that. We will be buying your Aussie card from now on and also tell all of our friends and family to do the same. Thank you for a great service. "
Ishmael - Victoria
" I must say to your management that you have the best phone card in Australia, my family has been using cards from another company for at least 4 years so we must have spent a fortune over the years, what a shame we didn't find your card sooner. Staying in close contact with our family is most important to us and with your low rates and clear quality lines it is easy to do that. We will be buying your Aussie card from now on and also tell all of our friends and family to do the same. Thank you for a great service. "
Ishmael - Victoria
Posted on: 29/04/2010
" The Early Bird card I was given to try by my local shop in Cabramatta was just as the owner told me, great quality and way more talk time than the others my family have been buying. I don't normally bother to tell companies what I think but I just wanted to let you know my entire family and all my friends will be using the new Early Bird card to call overseas from now on. Well done and thanks to the lady I spoke to who helped me recharge, great service. "
Mahmoud - Cabramatta
" The Early Bird card I was given to try by my local shop in Cabramatta was just as the owner told me, great quality and way more talk time than the others my family have been buying. I don't normally bother to tell companies what I think but I just wanted to let you know my entire family and all my friends will be using the new Early Bird card to call overseas from now on. Well done and thanks to the lady I spoke to who helped me recharge, great service. "
Mahmoud - Cabramatta
Posted on: 07/04/2010
" Your new Early Bird phonecard is the best card out there, I was using some others for a long time to call my family in China but when I made the call my charges were always higher than the advertised rates with all many different fees added. My local newsagent told me to try the Early Bird as its from the same company as Aussie and they don't have fees. Well I have to say you guys should be congratulated for your honesty, this card is very cheap, there are no other hidden charges and the call quality is way better than other cards. I will be telling all my family and friends to buy Early Bird phonecard from now on. doh-jayh which is thank you in Chinese. "
Chung-Ho - Sydney
" Your new Early Bird phonecard is the best card out there, I was using some others for a long time to call my family in China but when I made the call my charges were always higher than the advertised rates with all many different fees added. My local newsagent told me to try the Early Bird as its from the same company as Aussie and they don't have fees. Well I have to say you guys should be congratulated for your honesty, this card is very cheap, there are no other hidden charges and the call quality is way better than other cards. I will be telling all my family and friends to buy Early Bird phonecard from now on. doh-jayh which is thank you in Chinese. "
Chung-Ho - Sydney
Posted on: 25/12/2009
" Aussie Phone Card is a very simple and economical way to keep contact with overseas friends and family. I've needed technical support only once and the guy I spoke to was a real person who sorted out my issue straight away...... a very rare and wonderful thing! Thanks Aussie Phone Card for great value and reliabiliy! "
Wilson - Bellingen
" Aussie Phone Card is a very simple and economical way to keep contact with overseas friends and family. I've needed technical support only once and the guy I spoke to was a real person who sorted out my issue straight away...... a very rare and wonderful thing! Thanks Aussie Phone Card for great value and reliabiliy! "
Wilson - Bellingen
Posted on: 17/11/2009
" After being with a different company for many years, a new staff member in my supermarket told me that she heard Aussie is the best deal. Used to my old phonecard i bought 30 dollars to do my overseas phone calls. After dialling the first number a friendly voice informed me that I would have 1449 minutes for this phone call!!! I just cracked up laughing! Well, thank you, you make it possible for me to talk to my friends and family faraway, and we can have a yarn for 1449 minutes!!! "
Dhyan - Suffolk Park
" After being with a different company for many years, a new staff member in my supermarket told me that she heard Aussie is the best deal. Used to my old phonecard i bought 30 dollars to do my overseas phone calls. After dialling the first number a friendly voice informed me that I would have 1449 minutes for this phone call!!! I just cracked up laughing! Well, thank you, you make it possible for me to talk to my friends and family faraway, and we can have a yarn for 1449 minutes!!! "
Dhyan - Suffolk Park
Posted on: 09/10/2009
" I highly recommend Aussie phonecard as its easy to use, great value on the calls & help on hand if need be. "
LeAnne - Wonga Beach
" I highly recommend Aussie phonecard as its easy to use, great value on the calls & help on hand if need be. "
LeAnne - Wonga Beach
Posted on: 24/08/2009
" If you need to call a loved one living overseas to either their fixed landline or their mobile - you simply cannot beat Genuine Aussie Phonecards for ease and value. I simply dial a pre-set local number (for the cost of a local call), then enter my 12-digit PIN number, plus the usual country codes and phone number and I am then able to talk on a clear line to Florida for 2 cents per minute for as long as my pre-paid credit allows. Brilliant! "
Michael - Canberra
" If you need to call a loved one living overseas to either their fixed landline or their mobile - you simply cannot beat Genuine Aussie Phonecards for ease and value. I simply dial a pre-set local number (for the cost of a local call), then enter my 12-digit PIN number, plus the usual country codes and phone number and I am then able to talk on a clear line to Florida for 2 cents per minute for as long as my pre-paid credit allows. Brilliant! "
Michael - Canberra
Posted on: 9/08/2009
" While my daughter was travelling overseas she was invloved in an accident and we needed to contact her often making many phone calls using our Aussie phonecard. I can't tell you how wonderful it was to be able to ring often and talk for a long time with it it costing a fortune, also the connections were brilliant. I recomend Aussie phonecards to everyone I know it is certainly number 1 in my books. "
Smee - Bateau Bay
" While my daughter was travelling overseas she was invloved in an accident and we needed to contact her often making many phone calls using our Aussie phonecard. I can't tell you how wonderful it was to be able to ring often and talk for a long time with it it costing a fortune, also the connections were brilliant. I recomend Aussie phonecards to everyone I know it is certainly number 1 in my books. "
Smee - Bateau Bay
Posted on: 11/05/2009
"I want to thank you for the wonderful service you provide, at my age it is refreshing to find a Australian company that offers great value and actual service from people I can talk to here in Australia, I have been holidaying in Queensland and using your Aussie Phonecard to call my friends and family back home in Melbourne and around Australia and it has been both easy to use and very good value for money, now that I have found the service I will be using your Aussie card when I get back home to make all my STD and International calls instead of Telstra. I want to congratulate you and your staff on the very helpful service you provide, and I'm going to tell all my friends and family members to become Aussie Phonecard customers, you deserve all the success that comes your way.."
Ellen I Noble - Melbourne, Victoria
"I want to thank you for the wonderful service you provide, at my age it is refreshing to find a Australian company that offers great value and actual service from people I can talk to here in Australia, I have been holidaying in Queensland and using your Aussie Phonecard to call my friends and family back home in Melbourne and around Australia and it has been both easy to use and very good value for money, now that I have found the service I will be using your Aussie card when I get back home to make all my STD and International calls instead of Telstra. I want to congratulate you and your staff on the very helpful service you provide, and I'm going to tell all my friends and family members to become Aussie Phonecard customers, you deserve all the success that comes your way.."
Ellen I Noble - Melbourne, Victoria
Posted on: 22/01/2009
"I really can't get over how great this card is. I have spoken to my daughter several times. Have told all our friends about it & they will be getting one themselves. Yes, the number is long, but a small inconvenience in reality. Thank you again for providing this service."
Coleen - Raby, NSW
"I really can't get over how great this card is. I have spoken to my daughter several times. Have told all our friends about it & they will be getting one themselves. Yes, the number is long, but a small inconvenience in reality. Thank you again for providing this service."
Coleen - Raby, NSW
Posted on: 19/01/2009
"The newsagent that sold me this card was very professional & new all about the card & rates he was able to show me. A lot of other places new nothing about the cards they sold or the rates until you actually bought them As my daughter was going to UK for 6 months it was very important for me to be able to contact her & know what I would be charged."
This card is easy to use, cost effective & love how you can check credit status on-line too. Several calls been made already & I still have not used $1. Definately one to recommend.
Coleen - Raby, NSW
"The newsagent that sold me this card was very professional & new all about the card & rates he was able to show me. A lot of other places new nothing about the cards they sold or the rates until you actually bought them As my daughter was going to UK for 6 months it was very important for me to be able to contact her & know what I would be charged."
This card is easy to use, cost effective & love how you can check credit status on-line too. Several calls been made already & I still have not used $1. Definately one to recommend.
Coleen - Raby, NSW
Posted on: 14/12/2008
"Thank you for giving me the opportunity to speak about my experience with Aussie Phonecards, to be honest The Aussie Phonecard is the best it has the cheapest rates and no hidden costs. I have used a couple of other cards in the past and they absolutely did not deliver. I am loyal to Aussie Phonecard as it delivers what it promises."
Tepiu Marsters - Proud Kiwi living in Australia
"Thank you for giving me the opportunity to speak about my experience with Aussie Phonecards, to be honest The Aussie Phonecard is the best it has the cheapest rates and no hidden costs. I have used a couple of other cards in the past and they absolutely did not deliver. I am loyal to Aussie Phonecard as it delivers what it promises."
Tepiu Marsters - Proud Kiwi living in Australia
Posted on: 10/12/2008
"I love The Aussie Phonecard and the wonderful staff at Access Phonecards, we used to buy another phonecard but found we were not getting much value with lots of hidden charges so we looked for a better and more honest phonecard and found The Aussie Phonecard recommended by our local newsagent and it's been fatastic.
The rates are low and the call quality is much better than our previous card. Thanks Aussie!"
Helen - Byron Bay, NSW
"I love The Aussie Phonecard and the wonderful staff at Access Phonecards, we used to buy another phonecard but found we were not getting much value with lots of hidden charges so we looked for a better and more honest phonecard and found The Aussie Phonecard recommended by our local newsagent and it's been fatastic.
The rates are low and the call quality is much better than our previous card. Thanks Aussie!"
Helen - Byron Bay, NSW
Posted on: 28/11/2008
"Best value Phonecard in Australia absolutley recommend Aussie, great product!"
Mark - Adelaide, SA
"Best value Phonecard in Australia absolutley recommend Aussie, great product!"
Mark - Adelaide, SA
Posted on: 20/11/2008
I was told by a friend the best card to call my family back home in Germany was The Genuine Aussie, I bought one early this year in Sydney and have kept it with me during my travels around Australia, even when we visted Alice Springs and right up north Queenland.
There was always a local access number to use I was given great cheap phone call rates, every time I called up to recharge the staff at Aussie are very helpful and nice to talk to. You have a fantatic company well done on the great service, I will always tell my friends to buy Aussie Phonecard when coming to Australia. Thanks!
Dieter - Germany
I was told by a friend the best card to call my family back home in Germany was The Genuine Aussie, I bought one early this year in Sydney and have kept it with me during my travels around Australia, even when we visted Alice Springs and right up north Queenland.
There was always a local access number to use I was given great cheap phone call rates, every time I called up to recharge the staff at Aussie are very helpful and nice to talk to. You have a fantatic company well done on the great service, I will always tell my friends to buy Aussie Phonecard when coming to Australia. Thanks!
Dieter - Germany
Posted on: 16/10/2008
"The Aussie card is brilliant I have used it to call my mum & dad back home in the UK for 3 months now and it is a great card.
When I first arrived in Australia I was told to buy another card but it was rubbish, it charged me a fee every day even when I wasn't using it, the money just kept dissapearing so I asked a shop keeper which card didn't have of these charges and they told me The Aussie is the best card. It's fantastic I call home 2 or 3 times a week and one card lasts me for ages. I tell all my friends that Aussie is the best!"
Sarah Michaels - Swindon, UK
"The Aussie card is brilliant I have used it to call my mum & dad back home in the UK for 3 months now and it is a great card.
When I first arrived in Australia I was told to buy another card but it was rubbish, it charged me a fee every day even when I wasn't using it, the money just kept dissapearing so I asked a shop keeper which card didn't have of these charges and they told me The Aussie is the best card. It's fantastic I call home 2 or 3 times a week and one card lasts me for ages. I tell all my friends that Aussie is the best!"
Sarah Michaels - Swindon, UK
Posted on: 21/09/2008
"I work in the mines and I use The Geniune Aussue card to make STD calls to my wife in Newcastle, the service is much cheaper than Telstra I get plenty of talk time for my money. Highly recomend Aussie Keep up the good work! "
Graham - Kalgoorlie, WA
"I work in the mines and I use The Geniune Aussue card to make STD calls to my wife in Newcastle, the service is much cheaper than Telstra I get plenty of talk time for my money. Highly recomend Aussie Keep up the good work! "
Graham - Kalgoorlie, WA